Are you offering your employees what you expect them to offer your customers?
You cannot give that which you first do not possess.
Research shows that customers stay for quality, customer care, and trust; only one of which is product related. The rest are a direct connection to your team members. If team members do not believe they matter, then they cannot extend the experience of mattering to your customers, students, or community.
Simply put; if you don’t have it…you can’t give it.
What is the Human-Experience?
Comprised of the fundamentals of the human condition: belonging, vulnerability, and shared purpose, the human-experience is foundational to an employee's engagement in relationships, which is essential to their fulfillment at work.
One's sense of community, and a
belief that there is a future
within that community.
One's willingness to question, challenge, and share ideas
without fear of retribution.
When one's own meaningful productivity unites with
another's to win.
The 240 Approach
Designed for impact and tailored to the human-experience.
Our proprietary diagnostic quantifies the human-experience in teams and organizations. Combined with our experience and discovery process, organizational leaders will be equipped to construct data-informed strategies to improve their team’s human-experience.
Discover
Measure
Consult
We start by seeking to understand your organization’s context, because every organization is unique in its structure, operation, and people. We do not make assumptions about your company. That is the first of many ways we model what it means to prioritize the humans who make your work possible.
More than an engagement survey, the 240-Culture Diagnostic provides an in-depth examination of the human-experience — belonging, vulnerability, and shared purpose — through a dynamic dashboard designed to integrate directly into strategic conversations.
Using our experience, education, and understanding of human behavior, we present the diagnostic findings to your executive team and collaborate with them in a strategy session to build a practical, impactful plan for improving the human-experience across your organization.
" Adam and the team at 240 have been instrumental in diagnosing the health of our organizational culture. Their exceptional insight and strategic direction have provided us with a clear path forward. Our instincts told us that one location was in need of different supports, but the diagnostic data helped confirm that instinct and revealed the specific human need that we should focus that support toward. Thanks to Adam’s expertise, we are now well on our way to implementing an effective culture strategy that aligns with our core values and goals. We look forward to continued success with 240’s guidance."
James Meehan, Chief Executive Officer
Elevated Education
" The data helped me realize that while my heart was pure, some of my actions (or lack of actions) projected a different story. I realized that my perception was summarized by the amount of context and inclusion that "I" experienced, and very few people had that luxury. I was bought in because I was included and had the context for the decisions made... I owned the vision because I helped craft it AND the strategic plan to execute the vision. The 240Culture Diagnostic allowed me to quantify my team’s experience and understand why they felt the way they felt. We were able to shift from a top-down organization to a balanced organization, and we now are enjoying the fruits of the time and resources we invested with 240."
Daniel Young, Founder & President
Kingdom Roofing Systems
